Data protection

Cookies, Log-Files, Google Analytics, ...

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

Responsible for data processing and information (data protection officer)

Purpose and legal basis of data processing

Our business is the manufacture of chemical products and their sale and sale to commercial and private customers. For this purpose, we require personal data from you, such as name, address and, if applicable, contact data, in order to be able to send you the ordered goods or requested offers and subsequently to be able to send you the invoice.

We process your personal data in compliance with the EU Data Protection Ordinance (DSGVO) and the Federal Data Protection Act (BDSG).

What information do we collect when you visit our website?

The use of our website is generally possible without providing personal data. As far as on our sides personal data (for example name, address or e-mail addresses) are raised, this takes place, as far as possible, always on voluntary basis. This data will not be passed on to third parties without your express consent.

We point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.

Cookies: Some of the Internet pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain any viruses. Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal until you delete them. These cookies enable us to recognize your browser the next time you visit our website.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when closing the browser. When cookies are deactivated, the functionality of this website may be limited.

Cookies that are required to carry out the electronic communication process or to provide certain functions you desire (e.g. shopping basket function) are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the storage of cookies for technically error-free and optimized provision of his services. As far as other cookies (e.g. cookies for the analysis of your surfing behaviour) are stored, these will be treated separately in this data protection declaration.

Server log files: The provider of the pages automatically collects and stores information in so-called server log files that your browser automatically transmits to us. These are:

  • browser type and version
  • Operating system used
  • Referrer URL
  • hostname of the accessing computer
  • time of the server request
  • IP address

This data is not merged with other data sources.

The basis for data processing is Art. 6 para. 1 lit. f DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Contact form: If you send us enquiries using the contact form, your details from the enquiry form, including the contact data you have provided there, will be stored for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.

The processing of the data entered in the contact form is therefore exclusively based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing processes carried out up to the revocation remains unaffected by the revocation.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to its storage or the purpose of data storage ceases to apply (e.g. after your request has been processed). Mandatory statutory provisions - in particular retention periods - remain unaffected.

SSL encryption: This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests you send to us as a site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL encryption is enabled, the data you transmit to us cannot be read by third parties.

Google Web Fonts: This page uses so-called Web Fonts provided by Google to uniformly display fonts. When you call up a page, your browser loads the required Web fonts into your browser cache to display texts and fonts correctly.

To do this, your browser must connect to Google's servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

If your browser does not support web fonts, a default font is used by your computer.

For more information about Google Web Fonts, visit https://developers.google.com/fonts/faq and read Google's privacy statement: https://www.google.com/policies/privacy/.

Google Maps: This page uses the Google Maps map service via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the features of Google Maps it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.

The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy findability of the places indicated by us on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

More information on how we treat user data can be found in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

What personal data do we need to fulfill the contract?

  • If you wish us to ship the goods or make you an offer, we require at least your surname and first name (company name and legal form), your delivery address and, if applicable, a different billing address in accordance with DSGVO Chapter II Art. 6 Paragraph 1 b. For goods that cannot be sent in a parcel, we also require a time specification as to when the goods can be delivered to you and accepted.
  • If you are a company within the European Union but outside the Federal Republic of Germany and you wish an invoice without VAT, we additionally need your VAT identification number.
  • We collect and use the telephone number(s) and/or e-mail address(es) provided by you for queries within the scope of order fulfilment. In the case of companies, also the name and first name of the respective contact person.
  • If the goods requested by you are subject to legal prohibitions and restrictions (e.g. in accordance with the Chemicals Prohibition Ordinance §3), we must additionally require proof of identity and/or expertise from you.

Which data are created, processed and stored by us within the scope of contract fulfilment?

We generate, process and store the following data and documents within the scope of order fulfillment and statutory documentation obligations, commercial and tax retention periods:

  • Enquiries, orders, complaints, order confirmations, delivery documents, invoice documents
  • Proofs provided by you, as required by law, such as safety data sheets, proofs of age or expertise
  • Commercial and tax documents prepared by us, such as order confirmations, delivery documents, invoice documents and customs documents

What additional data do we collect and store in the course of a long-term business relationship with companies?

If you as a company are or enter into a long-term business relationship with us, we regularly store and process the following data for effective business transactions in accordance with DSGVO Chapter II Art. 6 paragraph 1 f:

  • Personal contact data provided by you of your regularly contacting or responsible person, such as first and last name, title and function in your company, department, business mobile, telephone and fax number or extension, business e-mail address.
  • For legal entities, the surname, first name and date of birth of the authorized representative(s) or employee(s) listed in the commercial register.
  • Analyses provided by us or prepared by us including type and scope of the machines, printing processes and consumables used by you.
  • Information on the economic situation of your company, such as extracts from the commercial register, balance sheets and financial ratings from credit agencies.
  • Created or received catalogues, product descriptions and price lists.
  • Agreements and contracts created or received.
  • General information on order and delivery processing.
  • In the context of a long-term business relationship and the associated voluntary exchange between employees, we could obtain further personal data of your employees in accordance with DSGVO Chapter II Art. 6 Paragraph 1 a. With the exception of alternative contact details and date of birth, we will never store any other personal data of your employees.

Which data are we evaluating?

We do not evaluate any personal data.

If you as a company are in a long-term business relationship with us or if you wish to pay on account, we regularly procure and evaluate the following, non-personal data:

  • The economic situation of your company on the basis of extracts from the commercial register, balance sheets received or valuations by credit agencies.
  • Evaluations of type and number, frequency, articles ordered by your company, complaints and the payment behaviour and delivery history of your company created by us, not personalized.

Furthermore, we do not use automated, automated evaluation or decision making through artificial intelligence such as "big data analysis" or "profiling".


Do we share information with third parties?

In general, we do not disclose data to third parties and actors outside the European Union, unless this is directly necessary for the fulfilment of the contract (DSGVO Art. 6 paragraph 1 b) or due to legal requirements (DSGVO Art. 6 paragraph 1 c). Should you wish the ordered goods and/or payment to be sent on account, we regularly pass on the following data to third parties:

Forwarding companies, letter and parcel service providers: For the dispatch of goods and documents we pass on your surname and first name (company name and legal form), delivery address and if necessary type and quantity of goods, value of goods, pro forma invoices as well as personal recipient information and if desired your e-mail address or telephone number for delivery notifications to the service provider.

Banks and payment service providers: If you wish or if we make non-cash payments, we pass on your account name, account number, payment amount, purpose of payment to participating banks or payment service providers.

Direct business: For direct sales within the European Union we give your surname and first name (company name and legal form), delivery address and, if desired, your e-mail address or telephone number for delivery notifications to the supplier for the dispatch of the goods.

Business credit agencies and commercial credit insurers: If you as a company wish payment on invoice, we exchange your company name and legal form, postal and delivery addresses and - if available - sales volumes you generate with us, invoice balances, outstanding payments and, in the event of a claim, invoice documents with business information agencies and commercial credit insurers.

Customs authorities and service providers for customs clearance: In the case of export to third countries, we must pass on your surname and first name (company name and legal form for companies), delivery address, type and quantity of goods, value of goods to the customs authorities involved and compare them against sanctions and anti-terror lists.


Do we use your personal information for advertising?

We will never contact individuals or end users unsolicited for promotional purposes. If you as a company are or enter into a long-term business relationship with us, we will only contact you or your responsible person in charge for advertising purposes if there could be a presumed interest for your company due to the circumstances known to us. Furthermore, we generally refrain from annoying bulk advertising (e.g. weekly newsletters) and will never pass on your data to uninvolved third parties for advertising purposes.


Where and how is your data stored?

We store all collected data centrally within our business premises in Schnaittach in electronic and/or written form. Access to our central computer system and computer workstations is protected by user authentication, firewall and virus scanner.

The central electronic data storage and physical data backups are located in separate rooms with access protection. The data is not outsourced to third parties (e.g. cloud storage). Data stored locally on mobile devices such as notebooks and mobile phones is limited to e-mail correspondence directly to/with the clerk and, in the context of a long-term business relationship, to contact data and reduced order evaluations (type and number of articles ordered). Lost devices and their data can be blocked or deleted. Written documents are kept in our locked office in Schnaittach, which is protected by an alarm system.


Who has access to your data?

Written documents are separated spatially and differentiated according to department and responsibility. Electronically stored data is restricted in its access by user authentication and authorization models. Employees not entrusted with commercial activities usually have no access to your data. Our employees are not allowed to misuse your data and are bound to secrecy.


Overview of WS print GmbH service providers

To fulfil our contractual and legal obligations, we make use of other external service providers (e.g. tax consultants and IT service providers). The disclosure of or insights into your personal or other data will of course only be granted in individual cases in compliance with data economy, legal requirements and, where applicable, confidentiality agreements. This list of service providers gives you an insight into the service providers we regularly work with (as of 01.05.2018).

Dienstleister

Namentlich

Zweck der Beauftragung

Überblick der primär übermittelten Daten

Briefdienstleister

Deutsche Post AG

mailworXs GmbH

Versand von Schriftstücken

Nur bei Schriftverkehr: Namen und Vornamen (bei Unternehmen Firmierung und Rechtsform), Anschrift

Paketdienste

DHL Paket GmbH

General Logistics Systems Germany GmbH & Co. OHG

United Parcel Service Deutschland S.à r.l. & Co. OHG

Versand von Waren

Nur bei Warenversand: Namen und Vornamen (bei Unternehmen Firmierung und Rechtsform), Postanschrift, Art und Menge der Ware, Warenwert, Proformarechnungen, E-Mail-Adresse oder Telefonnummer für Zustellbenachrichtigungen

Speditionen

DHL Freight GmbH

Liegat Logistik GmbH

Spedition Maierl GmbH

Carola Neukam TransWerb

und Weitere

Zollabwicklung

Zollcon GmbH

Abwicklung elektronischer Zollanmeldungen und Prüfung von Wirtschaftsteilnehmern gegen Sanktions- und Anti-Terror-Listen

Nur bei Export: Name und Vornamen (bei Unternehmen Firmierung und Rechtsform), Lieferanschrift, Art und Menge der Ware, Warenwert, Proformarechnungen

Bank

Sparkasse Nürnberg

Abwicklung des regulären Zahlungsverkehrs

Nur bei unbarem Zahlungsverkehr: Kontonamen, Kontonummer, Zahlungsbetrag, Verwendungszweck

Bezahldienst

PayPal (Europe) S.à r.l. et Cie, S.C.A.

Bereitstellung von Bezahlverfahren und Zahlungsabwicklung im Online-Handel

Nur wenn von Ihnen gewünscht: Namen und Vornamen (bei Unternehmen Firmierung und Rechtsform), E-Mail-Adresse, Zahlungsbetrag, Verwendungszweck

Auskunfteien

Gemeinsames Registerportal der Länder

CRIF Bürgel GmbH

Auskünfte  zur wirtschaftlichen Situation von Unternehmen

Neu bei Unternehmen: Firmierung und Rechtsform, Post- und Lieferanschriften

Kreditversicherer

Compagnie Française d'Assurance pour le Commerce Extérieur SA (Coface)

Euler Hermes Deutschland Niederlassung der Euler Hermes SA

Absicherung gegen Zahlungsausfällen von Unternehmen

Nur bei Unternehmen: Firmierung und Rechtsform, Post- und Lieferanschriften, sowie Umsatzvolumina, Rechnungssalden, Zahlungsrückstände und im Schadenfall Rechnungsbelge

Steuerberatung

WAMSER Steuerberatungsgesellschaft mbH

Steuerrechtliche Beratung und Unterstützung

Namen und Vornamen (bei Unternehmen Firmierung und Rechtsform), Postanschrift, Art und Menge der Ware, Warenwert, Rechnungssalden, Zahlungsrückstände

Versicherer

Allianz Versicherungs-Aktiengesellschaft

Absicherung unserer Kunden gegen von uns verursachte Schäden

Nur im Schadens- oder Streitfall: Namen und Vornamen (bei Unternehmen Firmierung und Rechtsform), Postanschrift und nur für den Fall relevante Dokumente und Daten

Rechtsvertretung

Kanzlei Hofbeck, Buchner und Collegen GbR

Rechtliche Beratung und Vertretung

Lieferanten für Streckengeschäfte

WS print GmbH & Co. KG

mematech GmbH

Lebkuchen-Schmidt GmbH & Co. KG

Versedung von Waren oder Werbegeschenken in unserem Namen

Nur entsprechenden Bestellungen: Namen und Vornamen (bei Unternehmen Firmierung und Rechtsform), Postanschrift, Art und Menge der Ware

Dienstleister

TÜV Management Service GmbH

Auditierung unserer Geschäftsprozesse

Es erfolgt keine aktive Weitergabe von Daten. Die Dienstleister könnten im Rahmen seiner Tätigkeit jedoch Einblicke in innerbetriebliche Prozesse erlangen.

IT-Dienstleister

MR Datentechnik Vertriebs- und Service GmbH

AlphaSoft EDV-Consulting GmbH

Prögel networks GmbH

Allgemeine IT-Dienst-leistungen und Support

IT-Dienstleister

easybill GmbH

Rechungserstellung und Versendung im Rahmen des Onlinehandels

Nur im Onlinehandel: Namen und Vornamen (bei Unternehmen Firmierung und Rechtsform), Postanschrift, Art und Menge der Ware, Warenwert, Bestellangaben, E-Mail-Adresse

IT-Dienstleister

Hetzner Online GmbH

Bereitstellung unserer Domains für den E-Mail-Verkehr und Hosting unserer Website

Im Rahmen der Kommunikation via E-Mail oder dem Kontaktformular auf unserer Website werden Ihre E-Mail- und Ihre IP-Adresse durch den Dienstleister verarbeitet.

Telekommunikation

Telekom Deutschland GmbH

Telefónica Germany GmbH & Co. OHG

Abwicklung fernmündlicher Kommunikation

Im Rahmen der fernmündlichen Kommunikation wird Ihre Telefonnummer durch die Dienstleister verarbeitet und gespeichert (gesetzliche Vorratsdatenspeicherung).


How long do we store your data?

We discard personal data as soon as they are no longer required for the above-mentioned purposes, but at least as long as we are legally obliged to do so or as long as claims can be asserted against our company (limitation periods).

The German Commercial Code, the Tax Code and the Money Laundering Act, among others, stipulate corresponding periods of proof and retention. The retention periods here are regularly up to ten years.


Your privacy rights

You can get from us

  • information about your personal data stored by us
  • a transfer of your data to third parties in machine-readable form
  • a correction of inaccurate or incomplete personal data
  • a restriction on the processing of your personal data
  • a partial or complete deletion of your personal data

if they are no longer required for the original purpose and the deletion does not conflict with statutory documentation and retention periods.


Your right of objection

You have the right to object to the processing of your personal data for direct marketing purposes.


Your right to complain

In the event of complaints, you have the right to contact us directly at the address mentioned under point 1 or the data protection supervisory authority responsible for you in your country. Further information can be found at https://edps.europa.eu/ The competent supervisory authority for customers residing within the Federal Republic of Germany and Austria is:

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